Privacy Policy
All services provided through our store are operated by Ekvator Isı Müh. İnş. San. Tic. LTD. ŞTİ., located at Necip Fazıl Bulvarı No: 46/A Yukarı Dudullu, Ümraniye, İstanbul.
Our company may collect personal data for various purposes. Below is information on how this data is collected and protected.
Collection and Use of Personal Data
Personal information such as name, surname, company details, phone number, address, and email address may be collected through membership forms or various surveys and forms on our website.
From time to time, our company may send members and customers updates about campaigns, new products, or promotional offers. During registration, users can choose whether to receive such communications, and they may change their preferences later in the "account settings" section or by using the unsubscribe link in emails.
Personal data transmitted electronically to our store by members will not be disclosed to third parties, except as required by the scope and purpose defined in the “Membership Agreement.”
IP Addresses and Usage
To identify system issues and resolve potential problems or disputes related to our services, our company may record users’ IP addresses. These IP addresses may also be used to gather demographic information or identify users in a general sense.
Marketing and Statistical Use
Collected data may be used for direct marketing purposes or to contact users when necessary. Such information, as well as transaction-related data, may be used by our company or third-party partners for statistical analysis, database creation, or market research, provided that users’ identities remain anonymous and the purpose remains within the scope of the “Membership Agreement.”
Our company commits to keeping confidential information strictly private, treating it as a confidentiality obligation, and taking all necessary precautions to ensure its protection and prevent unauthorized access, disclosure, or public exposure.
Third-Party Websites and Applications
Our website may contain links to other websites. Our company is not responsible for the privacy practices or contents of third-party websites accessed via these links. The principles outlined in this privacy policy apply only to our own website and do not extend to third-party sites.
Exceptional Circumstances
In certain limited situations, our company may disclose user information to third parties outside the scope of this privacy policy. These situations include but are not limited to:
Compliance with applicable legal obligations and regulations;
Enforcement of the “Membership Agreement” and other related contracts;
Responding to lawful requests by administrative or judicial authorities during an investigation;
Taking necessary steps to protect the rights or safety of users.
Email Security
Please do not include your credit card details or passwords in any emails sent to our Customer Service. Emails can be viewed by third parties, and our company cannot guarantee the security of information transmitted via email.
Cookies
Our company may use cookies (technical communication files) to obtain information about users and their behavior on our website. These small text files are stored on users’ devices via their browsers and help us recognize user preferences and improve site functionality.
Cookies are used to gather statistical data such as the number of visitors to the website, usage duration, and user behavior, and they also allow personalized content and advertisements. Cookies are not designed to retrieve data or personal information from your device or email.
Most browsers are set to accept cookies by default. However, users can change their settings to block cookies or to receive a warning before cookies are stored.
Policy Updates
Our company reserves the right to update this privacy policy at any time. Any changes will become effective upon publication on our website or through electronic communication to users.
Contact Information
For any questions or feedback regarding our privacy policy, you can contact us at:
Company Name: Ekvator Isı Müh. İnş. San. Tic. LTD. ŞTİ.
Address: Necip Fazıl Bulvarı No: 46/A Yukarı Dudullu, Ümraniye, İstanbul
Email: info@snoc.com.tr
Phone: +90 850 800 64 64
